Privacy Policy
OKrazy INC. and all its personnel, in accordance with current regulations on the protection of personal data, inform that the personal data collected through the forms on the website okrazy.com are included in the automated files specific to users of the services our company offers. The collection and automated processing of personal data are intended to maintain the commercial relationship and perform information, training, advisory, and other administrative activities.
These data will only be transferred to entities that are necessary solely to provide necessary information in legal and/or governmental processes impartially within the fulfillment of the aforementioned purpose.
OKrazy INC. adopts the necessary measures to ensure the security, integrity, and confidentiality of the data in accordance with ISO 27001, relating to the protection of individuals with regard to the processing of personal data and the free movement of such data.
The user may at any time exercise the rights of access, opposition, rectification, and cancellation recognized in the mentioned regulation (ISO 27001). The exercise of these rights can be performed by the user via email at ok@okrazy.com or at the address 511 HAMRIC DR W, OXFORD, AL 36203.
The user declares that all data provided by them are true and correct and commits to keeping them updated, communicating any changes to our administrative staff at OKrazy INC.
Purpose of Processing Personal Data:What is the purpose of processing your personal data?
At OKrazy INC., we will process your personal data collected through the website okrazy.com for the following purposes:
- In the event of contracting or purchasing the goods and services offered through our website, to maintain the contractual relationship, as well as the management, administration, information, provision, and improvement of the service.
- Sending newsletters, as well as commercial communications of promotions and/or advertising of our products and the sector.
We remind you that you can oppose the sending of commercial communications by any means and at any time by sending an email to the address indicated above.
The fields of these records are mandatory, making it impossible to achieve the stated purposes if these data are not provided.
How long are the personal data collected retained?
The personal data provided will be retained as long as the commercial relationship is maintained or you do not request their deletion and for the period during which legal responsibilities for the services provided may arise.
Legitimacy:
The processing of your data is carried out with the following legal bases that legitimize it:
- The request for information and/or the contracting of services of any of our products or services, whose terms and conditions will be made available to you in any case, prior to a potential contracting.
- The free, specific, informed, and unequivocal consent, as we inform you by making this privacy policy available to you, which, after reading it, if you agree, you can accept through a statement or a clear affirmative action, such as ticking a box provided for that purpose.
If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to address your request, making it entirely impossible to provide you with the requested information or carry out the contracting of the services.
Recipients:
The data will not be communicated to any third party outside our administrative staff at OKrazy INC., except for legal obligations. As data processors, we commit to complying with the regulatory provisions applicable to data protection at the time of contracting.
You can consult the company's privacy policy and other legal aspects at the following link: https://www.okrazy.com/terms-and-conditions.
Data Collected by Service Users:
In cases where the user includes files with personal data on shared hosting servers (not owned by us), OKrazy and our administrative staff are not responsible for the user's non-compliance with the GDPR.
Data Retention in Compliance with the LSSI:
OKrazy INC. informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the moment when the service provision began. The retention of these data does not affect the secrecy of communications and may only be used within the framework of a criminal investigation or for the safeguarding of public safety, making them available to judges and/or courts or the Ministry that requires them.
The communication of data to State Forces and Corps will be made by virtue of the provisions of the regulations on personal data protection.
Intellectual Property Rights:
OKrazy INC. holds all copyright, intellectual, industrial, illustrative, and any other related rights to the content of the website okrazy.com and the services offered therein, as well as the programs necessary for its implementation and related information.
Reproduction, publication, and/or use not strictly private of the content, in whole or in part, of the website are not permitted without prior written consent from the administration.
Intellectual Property of the Software:
The user must respect third-party programs made available by Wix for OKrazy INC., even if they are free and/or publicly available. Wix holds the necessary exploitation and intellectual property rights of the software.
The user does not acquire any rights or licenses for the contracted service on the necessary software for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only during the duration thereof.
For any action that exceeds the fulfillment of the contract, the user will need written authorization from the administrative staff, being prohibited from accessing, modifying, viewing the configuration, structure, and files of the servers owned by OKrazy INC., assuming civil and criminal liability for any incidents that may occur on the servers and security systems as a direct result of negligent or malicious actions on their part.
Intellectual Property of Hosted Content:
The use of services provided by OKrazy INC. contrary to the legislation on intellectual property is prohibited, particularly:
- The publication or transmission of any content that, in the judgment of the administrative staff, is violent, obscene, abusive, illegal, racial, xenophobic, or defamatory.
- Cracks, program serial numbers, or any other content that violates the intellectual property rights of third parties.
- The collection and/or use of personal data of other users without their express consent or contrary to the provisions of ISO 27001.
- The use of the domain's mail server and email addresses for sending unsolicited mass email.
The user is fully responsible for the content of their website, the information transmitted and stored, hyperlinks, third-party claims, and legal actions concerning intellectual property.
Rights of Third Parties and Protection of Minors:
The user is responsible for complying with the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, and universal principles of Internet use.
The user will indemnify OKrazy INC. and owners for the expenses generated by any damage caused to the intellectual property of the website or any of our branches, which in any case is attributable to the user, including legal defense fees and expenses, even in the case of a non-final court decision.
Protection of Stored Information:
OKrazy INC. makes backup copies of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of deleted data by users, as such data may have been deleted and/or modified during the time elapsed since the last backup.
The services offered, except for specific backup services, do not include the replacement of content preserved in the backup copies made by Wix for OKrazy INC., when the loss is attributable to the user; in this case, a fee will be determined based on the complexity and volume of the recovery, always with prior acceptance by the user.
The replacement of deleted data is only included in the service price when the loss of content is due to causes attributable to the user without prior consent or approval.
Commercial Communications:
In application of the LSSI, OKrazy INC. will not send advertising or promotional communications via email or other equivalent electronic communication means that have not been previously requested or expressly authorized by the recipients.
In the case of users with whom there is a prior contractual relationship, OKrazy and the administrative staff are authorized to send commercial communications regarding products or services similar to those initially contracted by the customer.
OKrazy INC. is not responsible for any cases of phishing or loss of data provided to third-party websites or those not within our domain, solely okrazy.com.
In any case, the user, after proving their identity, may request not to receive more commercial information through the Customer Service channels.
For more information, you can contact us at ok@okrazy.com
or call +1 272-225-7299.
OKrazy SMS Terms and Conditions
1. Introduction
OKrazy (“we”, “us”, or “our”) may disclose personal data and other information as follows:
- Third Parties that Help Provide the Messaging Service:
We will not share your opt-in to an SMS campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your personal data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in delivering text messages. - No Sharing for Third-Party Marketing or Promotion:
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. - Affiliates:
We may disclose personal data to our affiliates or subsidiaries; however, their use and disclosure of your personal data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
2. Purpose of SMS Notifications
Our SMS notifications are designed to:
- Provide Financing Updates:
Keep you informed on the status of your credit application, approval milestones, and any additional documentation required to finalize your vehicle purchase. - Manage Vehicle Appointments:
Send reminders and confirmations for your scheduled test drives and maintenance or service appointments at our Oxford, AL location. - Account & Payment Alerts:
Provide essential updates regarding your financing account, payment reminders, and important notifications related to your relationship with OKrazy. - Customer Support:
Enable direct communication with our customer care team to answer questions about our inventory, your specific vehicle needs, or any ongoing transaction with OKrazy. - Relevant Offers & Service Updates:
From time to time, we may send you limited-time offers or updates about services that may be relevant to your vehicle or financing with OKrazy. These communications will always be related to our products and services and not from unrelated third parties.
3. Opt-In and Consent
By providing your phone number and opting into our SMS notifications, you confirm that you are the owner or authorized user of the phone number provided. You consent to receive recurring automated and/or non-automated text messages (SMS and MMS) from OKrazy (and our service providers acting on our behalf) regarding:
- customer care support,
- financing and credit application updates,
- account and payment notifications,
- appointment reminders, and
- other important notifications related to your relationship with OKrazy.
Consent to receive text messages is not required to make any purchase from us. Message frequency may vary, but you can generally expect to receive between 1–5 messages per week. Standard message and data rates may apply, depending on your mobile carrier and plan.
4. Opt-Out Instructions
Your consent to receive automated texts is voluntary. You may opt out at any time:
- To stop receiving messages, reply “STOP” to any SMS message from us.
- You may also email us at support@okrazy.com with your opt-out request.
After you opt out, you will receive a final confirmation message, and no further messages will be sent to your number unless you re-enroll.
5. Help and Support
If you are experiencing issues with our SMS notifications or need assistance, you can:
- Reply with the keyword “HELP” to any message; or
- Email us directly at support@okrazy.com; or
- Call us at (272) 225-7299 or our Oxford location at (256) 402-5252 during normal business hours.
6. Message and Data Rates
Standard message and data rates may apply for any messages sent to you from us and from you to us. Please consult your mobile service provider for details regarding your text messaging or data plan.
7. Privacy and Data Security
We value your privacy and are committed to protecting your personal information. Your data will be used solely for the purposes described in this policy, such as:
- managing your test-drive and service appointments,
- processing your vehicle purchase and related payments, and
- ensuring proper communication regarding your services, vehicle, and financing.
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with third parties only as required by law, for billing and payment processing, or to fulfill our contractual obligations.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized, in accordance with applicable laws.
9. Compliance with Regulations
We comply with applicable laws and regulations regarding SMS messaging, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. Our practices are designed to ensure that you can easily manage your preferences, and we always provide clear instructions for opting in or out of our SMS notifications.
10. Indemnification
You agree to indemnify, defend, and hold us harmless from any privacy, tort, or other claims, including claims under the TCPA or any state law equivalents, arising from your voluntary provision of a telephone number that is not owned by you and/or your failure to notify us of any changes to your mobile telephone number.
11. Participation Requirements
To participate in our SMS notifications service, you must:
- Be 18 years of age or older.
- Own a wireless device capable of two-way messaging.
- Be a subscriber to a wireless service with text messaging capabilities. Please note that not all mobile carriers support this service.
12. Dispute Resolution and Arbitration
By using our SMS notifications service, you agree to resolve any disputes with us on an individual basis and not as part of any class or representative action. You waive your right to a trial by jury and agree that any claims will be resolved through final and binding arbitration, to the extent permitted by applicable law. If you do not agree to these terms, please do not participate in the SMS notification service.
13. Miscellaneous
You warrant and represent that you have the necessary rights, power, and authority to agree to these Terms and Conditions and that your participation in this service does not violate any other contract or obligation. If any provision of this Agreement is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.
We reserve the right to modify these Terms and Conditions at any time. Any updates will be communicated to you via SMS, email, or by updating this page on our website. Your continued participation in the service after such changes constitutes acceptance of the modified terms.
14. Contact Information
If you have any questions or concerns about these Terms and Conditions or our privacy practices, please contact us at:
- Email: support@okrazy.com
- Phone (Main): (272) 225-7299
- Oxford Location Phone: (256) 402-5252
- Mailing Address:
OKrazy
511 Hamric Dr W
Oxford, AL 36203
USA